Forum - Banjo Ben Clark

Shopping in todays world

Tough Customer

A customer walked into our store looking for Christmas lights.

I showed her our top brand, but—wanting to make sure each bulb worked—she asked me to take them out of the box and plug them in. I did, and each one lit up.

“Great,” she said. I carefully placed the string of lights back in the box.

But as I handed them to her, she looked alarmed. “I don’t want this box,” she said abruptly. “It’s been opened.”

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