Problems with Membership


#1

Okay this is what has happened, I received an email from you about my credit card not being correct but I cannot seem to rectify the problem. Every time I try I get bumped out. So my gold membership was downgraded to silver. I completely understand this. But I am lifetime picker member now [paid the $75 fee]. Isn’t lifetime member higher than gold? Why would I get downgraded to silver being a lifetime member now?

Second problem, now when I send a message [twice now] I get no answer. That is why I am using the forum to see if someone will answer me. It says because I am now a silver member Ben’s priority is answering gold members first and I do understand this. I still have had no return answer on all of this. Has anybody else had this same problem?

Shouldn’t a lifetime member be above gold and silver? I do not understand this.

I think the best and m hoping for an answer soon.

JW


#2

I don’t know why you are having problems buddy…but I am sorry to hear about that.


#3

Yeah, that doesn’t sound quite right. I know Ben has been pretty busy lately, but he has some folks that can fix your situation helping him out. Usually they’re pretty fast at handling problems.

Hang in there!


#4

Yep, I think the best, I am not upset in the least bit. Ben is a great guy


#5

JW,

Sorry to hear you are having troubles partner.

I wish i could tell ya i could fix ya up but i only have extra priviledges on the forums and not the actual site that has all the videos, tabs and such.

I am sure Ben will be able to fix ya up soon he has just been really busy lately with a lot of extra stuff going on i think. I will drop him an email as well and let him know about your post just to see if i can push it up the list a bit so to speak and see if we can’t get your account worked out.

Regards,

Brad


#6

Thanks bmorgan


#8

Praying for ya Ben, hope everything is ok, blessings to ya

James


#9

Update, Ben is looking into this and getting to the bottom of it all. I expect it to be fixed shortly. One more thing, I appreciate his work and this website. Lot of good stuff and good people.