Forum - Banjo Ben Clark

Order not received

I ordered a guitar lesson for $10 and have yet to receive it by email. My credit card was charged!

Hey Chris! Welcome to the board. Ben is away from the forum making a delivery to the general store right now. I’ll reach out to him to make sure he sees this. I’m sure it’s just a glitch somewhere.

In the mean time, make sure you check your Junk/Spam folders to make sure your confirmation email didn’t get put in there. If that’s not it, Ben can handle it.

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Hey @cn.bryant, you were emailed an order confirmation, but I think there’s a misunderstanding. You’re not emailed the lesson itself. Rather, when you purchase a lesson on the site, the lesson is unlocked for you and you’re able to stream the vids and download the tabs/mp3s. To access it, go to your account page and you’ll see your purchased lessons: banjobenclark.com/account

Thanks!

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