Gold Member not working


#1

I subscribed to become a gold member and recieved acknowledgement in my email (extract below), but when I login (using the red button) it still says become a gold pick member and does not allow me access to any of the pay for videos or tabs. :imp: - Does anyone know what else I can do? As I’m keen to get going.

Regards

Gary

Order Number: 1550
Order Time: 6/2/2012 5:01:56 PM
Current Status: Complete
Payment Method: Credit Card

QtySKUProduct NameUnit Price
To download a purchased tab, please visit your account order history on the website.
1MB-GOLD-1MOGold Pick Membership
Non Shipping$5.00
SubTotal:$5.00
Tax: $0.00
Shipping:$0.00
Handling: $0.00
Grand Total: $5.00


#2

Welcome, Gary. I think this is a problem that Ben will have to handle, but I understand your desire to get started right away. Are you getting logged in, but as a Silver Pick member, or is your log-in information failing?


#3

Hi Larry

Thanks for the reply. Yes I can logn OK but only as a silver pick member.

Gary


#4

That is perplexing, but I’m sure Ben can clean it up for you fast enough. Hopefully, he’ll check in after chuch is over, but If I were you, I might send a message directly to Ben (under the Contact tab) to let him know about the problem.