Changing your forum name and avatar


@Michael If you have not already done this, you might just try logging out and logging back in. I use multiple computers all day and noted that the other computers did not update certain items until I logged out of the sight on that specific computer and then logged back in. It;s worth a try any way.


I had that problem once and had to use a completely different picture to get it to work. If that doesn’t fix it, Steve’s idea is good to try. If it still doesn’t work, it has to be something on the backend that will take some programming magic to fix.


Thanks, already tried that.


I’m putting in a request to my web dev guy for your Michael…thanks for your patience.


Old topic, but wanted to mention that I also have that same issue. Main avatar updates successfully, but the forum icon/avatar is still the default:


Tried logging out and clearing cache and all of that.


Every now and then the site has some sort of hiccup and throws off all of the pictures, as you can see from the missing pictures in my first post in this thread. I’ve already replaced those pictures twice and now they’re gone again.

If you’re following the instructions in the top post in this thread and still having the problem, the only thing I’ve found that will fix it is to slightly change your picture file on your local computer (rename the file, adjust the size, anything) and then go through the motions again. I’ve had to do that a couple of times now.


Yes, I’m sorry about that! We recently migrated the forum to a bigger server. Can you try again?


Just want to update here. I don’t remember exactly when it happened, but I logged in one day and “tada!” the forum picture matched the picture that I uploaded to banjobenclark. I didn’t do anything it just happened one day. So maybe there is a routine that runs periodically that fixes up the forum images from the main site image? /shrug.


Several Weeks ago my Avatar disappeared and I have tried tonight to get it back but it doesn’t seem to be working


Hi Brandon I had to upload my avatar again, it would seem there are two locations where it is seemingly possible to upload the avatar. One in Preferences and one in Profile not sure which worked for me. Trial and error.

There seems to be an ongoing issue with the Forum where links to Avatars and uploaded Images are broken possibly when the Servers do a scheduled update. I know that @BanjoBen and @StephenHewitt were looking into this a while back but I guess other things have a higher priority.


It’s not a problem, I’ll try both ways hopefully today.


I finally got it. It worked from my iPhone, but never did work from my PC.


I finally got my avatar to reappear. I’d been updating the photo a number of times, updated, then saved and it seemed to work, but the avatar didn’t appear. I tried uploading it again today using a Chromebook and realized the photo wasn’t in my google drive. I saved the photo into my google drive, went through the upload process and it worked! All the other tries were on my windows machine saving the photo from the photo directory. I don’t know if it will stick or not, but at least it seems to be working for now.


I am really sorry about this.


I’m not complaining about it. I should have thought of this earlier because I remember to post my location on the BBC student map I had to do that through my google account. The avatar seems to be sticking so it really is intended as a tip for others who have experienced the same issue. Back to pickin’!


My avatar is still MIA. Appears OK on my profile, but not on my posts.

Could be a local cache issue, unless other folks are still having the issue. Will continue to play with it.


Hi Michael. Click on your blank icon next to the search icon top right corner of your screen. To open a drop menu. Click on your Name and select Preferences.

On the left margin select Profile. There are two locations to upload a picture. Upload the same picture to both these locations.

Scroll down and save the changes.


@Michael When I have that problem, I log out and log back in and all seems to be right again. I pretty much have to do it every time I change my picture.


@Michael, what @5stringpreacher said. I finally got an avatar to show up by logging out and back in. I had to change it from my standard main site account, because I’m using my phone


Well everyone’s Avatar disappeared today. I logged out and back in but the only avatar I see is Ben’s