Just lifted this post from the Banjo Hangout!
"I’m steamed about a Post Office issue this morning!
Last Tuesday Sept. 12 I mailed a package to a buyer in Colorado. My prepayment of postage was included in the sale price. I got a receipt and a tracking #.
My customer didn’t have the package by Friday so on Saturday I tracked the package and it was “Held” at customer’s post office “at customer request”. I shared this info with my customer and yesterday, Monday, he went to his Post Office to pick it up. There he was told there was several dollars of “postage due” which he had to pay to get the package!!! He complained to me, naturally. I visited my little country post office this morning (open only 8 to noon) and complained to my Postmaster who told me this is happening all over the country because the Post Office had a rate increase BETWEEN the time I mailed my package last Tuesday and the time it arrived Friday/Saturday at customer’s location!!!
So if you mailed out a package early last week, check to see where it is and if it’s being held up for postage due this week. Receivers are rightly steamed about having to pay postage due, but also about the inconvenience, and the Post Office bureaucracy. Something expensive to mail could have a significant postage due bill, I think.
My Postmaster says there have been so many complaints (that he agrees with) that he’s not even reporting complaints any more. He said if a package arrived for ME with postage due, he’d waive it."