Forum - Banjo Ben Clark

Top 10 Tips for Shopping at Music Stores

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After more than a decade of self-service check outs, Americans no longer know how to behave in a store staffed by humans.
I can only imagine the amount of irritation you guys had to put up with until deciding the issue needed to be addressed.
You’re just lucky they decided to visit your store instead of taking their business elsewhere! An artist has rights, you know!:grin:

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This was a great video and very on point of how people should act in a music store. I really miss the mom and pop type music stores that carry unique instruments. I hope to someday visit Banjo Ben’s General Store.
Unfortunately, in my area, the big retail stores like Guitar Center have taken over and their customer service can be very lacking. I have stood in line for half an hour waiting to pay while one guy works the cash register and five other employees wander around talking. About a year ago, I wanted to buy a Gibson guitar that was hanging high on the wall. I asked an employee if I could see the instrument before buying and he told me he was too busy to help me. I had money in hand and really wanted that guitar, but I walked out of the store and ended up buying a similar guitar through another dealer.
In these stores, you are lucky if they even have a banjo or mandolin and if they do, I guarantee it will be a low level instrument, tuned wrong and over priced. I know all of these shops aren’t bad, just my personal experience.
By contrast, every order I have made through Banjo Ben’s store online has been an extremely positive experience. Ben even gave me a contact to reach out to when I was searching for a Gibson banjo. Thank you guys for all you do!

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