Just wanted to post a note about the high quality of service one gets when dealing with Jake at the General Store. First, I made an inquiry to him about an Eastman PCH-D 1 they were offering as to whether it would be a good choice as in entry level guitar for my 14 yr granddaughter who is showing some interest in learning to play.
He said it would be an excellent choice, so I asked if they could put light strings on it and set it up with low action so as to give her every chance to succeed . He said they would. So I placed the order and decided to buy an inexpensive case for it. I was expecting an additional charge for the strings and setup, but there was none. I’ll assure you, that won’t happen at most ,if not all other places you buy. Then the next day I got an email saying the order was being shipped with a slight modification. Seems my guitar would not fit in the case, even though it was suppose too. What did Jake do…Upgraded me to a better case at no additional cost!!
I’m telling you, The General Store is a class outfit and delivers quality and service. The only downside for me is I’m a left handed player and can’t and won’t change…lol…and I don’t get the chance to buy a guitar for myself from these people. Maybe one day in the near future they will stock that lefty…I’ve told them I would be their first customer. Hey, but at least my granddaughter is a righty and I can purchase her upgrade when she’s ready…
THANKS GENERAL STORE AND JAKE.