I’ve just joined as a Gold Pic member, and the first lessons are dreadful - the content is great, but the server BBen is using must be out of the ark! I had to wait through numerous drop-outs, watching the little circle as the next thirty seconds of the lesson loaded. I have a very fast fibre connection in the UK, so it’s not my internet - it’s almost certainly server overload at BBen’s end of the line.
Server drop-outs ruining lessons
@Kbolt Welcome! Sorry to hear about your problem. On rare occasion I have had a problem with the video freezing, or something. I’ve mentioned @aliciabowman because she keeps up with Ben and issues that arise. I’m sure Alicia will see this post later this morning and check on how things are working.
Good luck.
2 Likes
Which browser are you using? This site seems to have a preference for Google Chrome.
I’ve used both Google Chrome and Microsoft Internet Explorer and have never experienced any problems on either platform.
1 Like
That’s odd… I was running a lesson this morning and didn’t have any issues. On my older computer I used to set the quality to 720p because the PC was slow and it would choke a bit on 4k. Anyway, I wanted to pass on that what you experienced isn’t normal for me. Are you still seeing the issue?
Problem appears to have resolved today. Strange! Maybe its the Russians…!!
3 Likes
Ha, but who knows… it could actually be true. Glad the issue is resolved!