Forum - Banjo Ben Clark

Issues with Chrome

All the videos on my pc are black screens with this message:

Sorry

Because of its privacy settings, this video cannot be played here.

Hi @brostone84 welcome to @BanjoBen 's Forum. I use Chrome and I don’t have any issues.

Make sure you are logged in on the main website.

@Michael_Mark can you take a look at this.

Hey James, sorry to hear you’re having problems! I tested out a few videos and they all play fine for me (I’m also using Chrome). Does the issue persist if you refresh the page and try a different browser? Does the issue happen on any other sites that have embedded Vimeo videos?

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@brostone84, since it works for others, the issue might lie at your end. Please try disabling any Chrome extensions on your browser and give it a shot again. It’s possible these extensions are blocking the video playing.

To get to extensions…

image

Thank you guys! I’m not positive but I think it was an extension that was part of my bitdefender security package that was causing the problem. All seems to be good now. Y’all are awesome!

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Fantastic glad you got it fixed

fixed

Wonderful! :+1:

I use Bitdefender too and getting the same error message. This has happened to me before but I can’t remember what I did. Did you just remove the extension or did you change a setting?

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